Consumer Information | Healthcare Resources | Choosing a Plan

CONSUMER INFO/Healthcare Resources

The following resources are available to assist consumers with health care questions or problems.

Department of Managed Healthcare (DMHC)
The DMHC is the government agency that oversees all managed care health plans. Their web site contains a great deal of useful information on consumer health insurance needs. Most importantly, it is the place to which consumers should turn if they have a problem or grievance that they have been unable to resolve with their health plans.

If you have a healthcare problem, the best place to start is to contact your plan directly. Your health insurer has booklets and information about your health rights as an enrollee. Find contact information for your plan.

Government Health Plans
California offers a number of publicly-funded programs for those who cannot afford insurance. The two most prominent of these are Healthy Families and MediCal. Follonformation on eligibility for these programs, and access to enrollment information is provided here.

The Healthy Families/MediCal enrollment project has health plans work with teachers, schools, local and state government, and community organizations to facilitate enrollment in these programs.

Consumers can also see CAHP's Consumer Links for more health plan information.